|
Q:
Do you need onsite Clinical
and Organizational consultation?
Q: Do you need Clinical
and Organizational consultation, but want a more affordable alternative
to onsite consultation?
Q: Do you have High Risk
or Difficult Cases to manage?
Read
on...
Onsite Clinical and Organizational
Consultation
Just as an effective and efficient treatment plan for patients
and clients starts with a careful assessment and collaboration
about treatment goals, Dr. Mee-Lee's onsite consultation follows
the same process.
Prior to onsite work, a telephone conference begins the needs
assessment process that is supplemented with supporting documents
and background material. He reviews these prior to the onsite
visit. This makes the "live and in person" consultation more efficient
and effective.
Once the consultation issues are clarified together, the action
plan and initial time-frames are agreed upon before the work begins.
Full day and multi-day visits with your team work towards achieving
the goals with accountability and action.
Because consultation issues do not always confine themselves to
neat prescheduled visits, Dr. Mee-Lee is available for telephone,
e-mail and fax consultation between onsite visits and as ongoing
assistance after formal onsite visits are completed.
Affordable alternative: Off-site
Consultation
The Need
A few years ago, a MidWest client expressed these concerns and frustrations
about the functioning of their system as a whole. Does this resonate
with you in any way?
"There are so many fires to put out and daily issues to deal
with, it is hard to take any proactive steps to change our system,
even when the administrative team is ready to do that. We need an
outside person to give us a fresh perspective, keep our foot to
the fire and help us to step back from all the daily pressures.
However we can't afford to have someone visit us onsite frequently.
We also need more ongoing support anyway."
The Response
Like people, systems are organisms with unique strengths and vulnerabilities,
with sticky issues around change, financial constraints, personnel
challenges, and flagging staff morale.
Such an Organizational/ System-wide consultation may be what your
program needs. How does this off-site consultation work?
It is an interactive process between Dr. Mee-Lee and the administrative
team. Action plans and ongoing support is conducted over a period
of months to allow time for changes to be implemented and evaluated
for their effectiveness. This consultation work flows something
as in the outline below. There is always flexibility to tailor this
to your particular program.
Read on...
|
Examining
Your System
Developing an Action Plan for Change
Monitoring its Implementation
|
Step1:
Aim: To focus the project's mission and goals
How: Via a one hour teleconference
Step2:
Aim: Paperwork analysis
How: Review of all relevant policies and procedures, selected
client records, and program's written material
Step3:
Aim: Feedback on mission, goals, paperwork
How: Dr. Mee-Lee's written report on program positives, problems
and recommendations which forms the basis for Action Plan development
Step 4:
Aim: To focus the Action Plan; to assign responsibilities and
timelines
How: Via a one hour teleconference
Step 5:
Aim: To review and provide feedback on draft policies and other
Action Plan issues
How: Via ongoing fax, e-mail or brief telephone consultation
Step 6:
Aim: Monitoring the progress of the Action plan- at 3 months.
How: Via a one hour teleconference
Step 7:
Aim: Monitoring the progress of the Action plan- at 6 months.
How: Via a one hour teleconference
Step 8:
Aim: Monitoring the progress of the Action plan- at 9 months.
How: Via a one hour teleconference |
Contact Us
about your interest in this system consultation.
Or call: Dr.
Mee-Lee at (530)-753-4300
Managing
High Risk or Difficult Cases
At relatively short notice, you can achieve some immediate input,
case consultation and recommendations through telephone conferencing
with the parties involved in a tough case.
These calls will usually involve:
the patient/client
a family
interview
the care
provider
the care
manager's input, especially in managed care, second level reviews
and disputes.
Fees:
A typical consultation involves 2 hours of work. The first hour
is on the phone interviewing all the interested parties. Extra phone
time and a written report usually takes one more hour.
|